Contact MDQC
Let’s have a conversation about how MDQC can help you fulfill your needs to improve your business and lower quality costs. Email: mailto:mdalzell@markdalzellqc.com ● Phone: 815.735.1328
MDQC Story
I am an accomplished and results-oriented quality management, compliance and process development professional with over 30 years of experience and a proven track record in quality management, process development, continuous improvement and supplier development. I am an efficient, productive and creative leader through my ability to build relationships both internally and externally.
Background
My background started in the automotive industry as a tier 1 supplier. From that background, I have manufacturing quality and process development experience that carried over to telecommunication and electronic equipment manufacturing experience both internally and as a supplier development expert.
MDQC Purpose
Driving continuous improvement through analytical insight and collaborative problem-solving. MDQC partners with teams to implement transformative quality management solutions that elevate performance and deliver lasting impact.
MDQC empowers teams to drive lasting improvements through analytical thinking and a problem-solving mindset. By staying ahead of industry trends, MDQC partners with organizations to develop transformational processes that elevate quality, boost productivity, and deliver exceptional results.
What does MDQC bring to the table:
- Supplier Development: MDQC develops and executes a comprehensive supplier development program that enhances supplier performance leading to supplier quality reliability.
- Process Development & Continuous Improvement: Spearheads continuous improvement initiatives using Lean and Sigma Green Belt methodologies to reduce operational costs and increase customer satisfaction.
- Cross Functional Team Leadership: Offers cross functional team consultation in the development and launch of new products from cradle to grave
- Training & Development Consultation: Leads the development and training programs for internal teams and suppliers, enhancing their skills in quality management, process improvement and compliance.
- Implementation of Cost Reduction Processes: Implements methodologies for cost reduction strategies that result in significant savings without compromising quality and contributing to an improved profitability for the organization
- Quality Management System Implementation and Management: 25 years of experience and ability to establish a robust quality management system in automotive, telecommunications, medical and cyber-security standards. (ISO9001:2015, TS16949, ISO13485, SOC 1 Type 2, SOC 2 Type 2).
- Internal and External Audit Services: Leads internal and external audits and consulting services using international standards such as ISO9001:2015, TS16949 and/or using company standards to prepare the organization for certification audits.
Services
MDQC offers the following consultation services to assist in your companies needs
| Quality Management | Supplier Development and Audit |
| Quality Management System Implementation | Process Development and Implementation |
| Incoming Inspection | APQP and PPAP Assistance |
| Process Documentation | Automated Assembly |
| Corrective Action | Internal / External Audits and Training |
Testimonials
Vice President of Solutions and Consulting – Softserve Inc
Mark brings an incredible amount of domain knowledge in manufacturing, supply chain and quality systems. We have had the opportunity to work together on many challenging areas throughout the years. His tenacity to get to root cause and then being able to implement lasting improvements to get the business goals back on track are above reproach. In my humble opinion, Mark sets the standard for other quality professionals to emulate. He has never shied away from a difficult undertaking to get the job done. Mark has my full support and recommendations for all interested employers.
VP Engineering – Tellabs / Intermatic
Mark is a passionate quality professional who has demonstrated success in driving supplier performance. He is well versed in the application of ISO9000 and TL9000 requirements, and drives supplier partners to ensure compliance and continuous improvements with respect to expectations. His drive and passion have been instrumental in building supplier relationships and maintaining high expectations for product
quality.
Owner- Luna Global / Solutions and LGS Microscopes / Tellabs
Mark has proven himself to be a very professional and knowledgeable in all areas of Quality & supplier management. He is an excellent team leader and knows how to motivate others and get things done.
Director, Industry Digital Solutions PMO – Softserve Inc.
I had the great pleasure of working with Mark Dalzell during my tenure as the VP of Program and Portfolio Management at Deloitte. Mark served as the group leader for Organizational Process Development and Organizational Quality and Compliance functions. He has been critically instrumental for the development of complex processes and guidelines encompassing various aspects of our technology platforms which included process mining, process re-engineering, Agile workflows, change management workflows, compliance management, and SOC and ISO controls, audits and certifications. His domain expertise helped us with navigating through remarkable challenges. Mark is an outstanding team player and contributor with a great “can do” attitude and positive personality. I would strongly recommend Mark to any organization that requires building and maintaining efficient and industry leading processes and quality functions.
Customer Centric Manager
Strategy, Process Design and Churn Recovery – Tellabs
I have had the opportunity to work directly with Mark for the past 10 years at Tellabs. Mark is a seasoned Quality and Engineering professional, that goes out of his way to ensure the company’s products are manufactured to five nines or better performance. Mark is a responsible business partner that always does what he says he will do. He is willing to take on responsibility and continues to dig deeper into issues and problems until the Root Cause can be discovered and properly addressed. He is creative, and cost conscious in the resolution of problems, often being the person that originates a solid idea and can engage the right people in making it a reality.
President – Intertech Products / Oji Intertech, Inc.
While employed with Oji Intertech, Inc. (O.I.T.), Mark worked to transition our organization from QS9000 to TS16949, better defined our APQP processes, and worked to improve our lean and 5S programs. Mark has an excellent work ethic and dedicates himself enthusiastically to the task at hand. Mark brought a diverse set of skill sets in quality, manufacturing, engineering, sales/marketing, strategic planning, and supplier development to his duties at O.I.T. and deployed those skills to better our organization. I am confident that any organization that employed Mark would enhance their ability to compete.